Copilot is available in Dynamics 365 Sales and Viva Sales and seeks to automate some of the routine tasks associated with sales and customer service. Microsoft introduces Copilot for businesses: What is it, how does it work and moreĬopilot is a new update to Microsoft's business apps that incorporates technology from AI startup OpenAI. Spend less time focused on the tools and more time focused on the most important work,” Microsoft said. “Bring together information from multiple sources to keep everyone on the team on the same page and moving forward together. Business Chat works across the Microsoft 365 apps and users’ data in calendar, emails, chats, documents, meetings, and contacts. As far as Teams is concerned, the Copilot can assist users running meetings more effectively by “speeding up the conversation, organising key discussion points, and summarising key actions.” Microsoft 365 Copilot in Business Chat Microsoft also announced Business Chat, which basically works as your personal assistant.

It can also recommend answers and summarise lengthy email threads.

When it comes to outlook, users can create emails faster and more easily. You can use a Word document for text and ask the Copilot to use relevant stock images to make slides. Coming to PowerPoint, the Copilot can make presentations based on prompts by the users. Similarly, when working in Excel, the Copilot can help summarise, explore and analyse data in a few seconds – which usually requires a lot of time and effort.

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